Quarter 1 Highlights
– Dubai Duty Free teamed up with Alipay+ for enhanced payment solutions.
– IAADFS (International Association of Airport and Duty-Free Stores) welcomed Julia Seve, from L’Oréal’s Travel Retail Americas, to their Board, becoming the fourth supplier to join.
Quarter 2 Key Events
– United Airlines brought Michelle Freyre from Estée Lauder onto its board, enhancing board diversity.
– A leadership switch occurred at L’Oréal Travel Retail Asia Pacific with Tao Zhang moving roles, succeeded by Jesus Abia.
– Qatar Duty Free unveiled the premier airport Dior Luxury Beauty Retreat at Hamad International.
– The L’Occitane Group appointed Evelyne LY-Wainer as Global Travel Retail Managing Director.
– Accor and LVMH formed an alliance to advance the renowned Orient Express brand.
– Coty and Shilla Duty Free updated their digital strategy to boost travel retail e-commerce.
Quarter 3 Announcements
– Thailand planned to close duty-free zones at airport arrivals to boost local shopping.
– TFWA revealed Hillary Clinton as a speaker for their 2024 World Conference.
– Rituals secured a contract with Hong Kong Disneyland Resort for bath amenities.
Quarter 4 Developments
– Giromondo’s co-owners Ricard Guasch and Alessandro Battellino took over Duty Free LATAM.
– Shiseido launched “From Shiseido With Love,” its first travel retail-led global campaign.
– Ouai released a set of travel-sized haircare essentials.
– Lancôme Travel Retail APAC opened its most expansive activation at Changi Airport.
– Sulwhasoo, Laneige, and Hera brands entered the US and EU duty-free markets under AmorePacific’s strategy.
– Shinsegae Duty Free and Chanel collaborated on a Winter Tale podium at Incheon Airport.
– A call for proposals was made for Perfume & Cosmetics retail services at Macau International Airport.
– The Face Shop inaugurated its inaugural Indian standalone at Goa’s Manohar International Airport.
– The Estée Lauder Companies announced the exit of Israel Assa, its Global Travel Retail President, while Olivier Dubos rose to SVP.
– Incheon Airport introduced temporary rent reductions to aid Korea’s duty-free businesses.